Management of the company’s telephone voice menu system.

The Citynet Business Portal allows you to independently manage your company’s voice greeting and IVR (Interactive Voice Response) menu for incoming calls.

You can upload voice audio files directly through the Citynet Business Portal, including company greetings and automated 24/7 information for customers regarding working hours, non-working hours, or various services. Additionally, using the dedicated module within the business portal, you can convert any desired text into a voice file — the AI-powered module transforms your text into professional audio automatically.

As a result, the advanced voice menu management feature for your company’s phone number significantly simplifies the IVR setup process. You no longer need to search for voice actors to record announcements, you can easily update audio files at any time, while saving both time and operational costs.

Furthermore, your customers can receive SMS links directly from the IVR menu with a single button click while listening to the voice response. These links may include company news, promotional offers, service instructions, and other important information.