Everything Your Business Needs for Communication
VoIP phones, SMS services, and a full range of business solutions - all in one platform to simplify your business communication
Telephone Infrastructure
VOIP Telephony
Reduce communication costs and manage calls more flexibly
Call forwarding to a mobile number
Receive work calls from anywhere. The call forwarding feature ensures uninterrupted communication with clients even outside the office.
Voicemail and email delivery
If you are unable to answer the call, the customer will leave a voicemail message, which you can listen to either in the system or directly via email.
Internal numbers
Within a single main number, internal extensions allow calls to be routed directly to the right employee.
Licensed Waiting Music
During the waiting time, customers hear licensed music, making the calling experience more pleasant.
Conference Calls
Connect multiple participants in a single call and discuss important matters together.
Contact Book
A single space that brings together all clients and partners, making them easy to find and use quickly.
Auto Informer
Automatically delivers voice information to customers, making communication faster and easier.
Virtual PBX
Call Centre System
Get all the capabilities of a professional call center
Advanced IVR (Interactive Voice Response) Management
Easily manage your IVR, configure call routing, and direct callers to the appropriate department or agent.
Inbound Call Queue
Incoming calls are automatically placed in a queue and distributed to available agents.
Live Call Queue Monitoring
Monitor incoming call queues, workload, and call distribution across agents in real time.
Detailed Live Call Information
Access real-time information about active calls, including call status, duration, assigned agent, and other key details.
Call Recording Management & Archive Access
Record inbound and outbound calls, store recordings securely, and download either the complete archive or individual call recordings when needed.
Detailed Call Statistics & Export
View detailed call statistics through charts and export reports in Excel format.
Missed & Unanswered Call Statistics
Track missed and unanswered calls with detailed statistics to help evaluate and improve service quality.
Live Agent Status & Call Monitoring
View agents' real-time status and monitor their active calls to effectively manage workload and service performance.
Auto Dialer
Automatically places outbound calls from a predefined contact list.
Callback System
Customers can request a callback at their preferred time. Requests are managed through the system, agents are notified accordingly, and the callback widget can be integrated into your website. Detailed callback statistics are also available.
Call Rating System
After each call, customers can rate the quality of the service they received.
Call Categorization
Calls are automatically categorized based on their content, making them easier to organize and manage.
Advanced Analytics
Gain comprehensive insights into call activity, agent performance, workload, and overall operational efficiency through detailed analytics.
Marketing Technologies
SMS Service
Local and international SMS functionality
SMS Service
Informational and marketing messages for your clients.
Best Conditions
Send your promotional or informational messages quickly, easily, and at an affordable price
Unified Management Platform
Manage your campaigns independently, quickly, and efficiently from a single platform
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