Callback

The Callback Widget is a website form that connects your visitors with your company's representative within 30 seconds.

Website visitors can also choose their preferred date and time to receive a call. At the scheduled time, the widget automatically connects your company's operator with the customer. You can customize the widget's color to match your website's design. It appears at the right moment to encourage visitors to request a callback.

You can integrate the widget into your website yourself through the Citynet Business Portal. The feature can also be activated or paused at any time.

Business benefits of the Callback Widget

Increase the number of inquiries
The Callback Widget encourages website visitors to engage with your company and can increase inquiries, orders, and sales by an average of 35–45%.

Improve customer loyalty
Create an instant "wow" effect and build customer trust. When you promise to call back within 30 seconds—and deliver on that promise—you leave a strong positive impression.

Speed up inquiry processing
Managers no longer need to spend time reviewing contact forms and calling each customer individually. The connection is established automatically.

The Callback Widget is a website form that connects visitors with your company's representative within 30 seconds. It seamlessly matches your website's design, appears at the right time, and encourages visitors to request a callback. Website visitors can also choose their preferred time to be contacted. You can easily install the widget on your website through the Citynet Business Portal.